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Maintenance & safety

Maintenance schedule​

ItemTaskInterval
Visual inspectionCheck for obvious damage, wear, and dentsDaily
CleaningClean with a clean, dry soft cloth; avoid water and aggressive cleanersDaily
E-stop testConfirm the E-stop works reliablyDaily
FastenersCheck and tighten all screws and connectionsDaily
Electrical connectionsConfirm connections are secure, with no loose contacts or damageMonthly
Software backupBack up key software configuration and dataMonthly
Sensors and componentsConfirm sensors and key components work properlyMonthly
Software updatesCheck and update control software and applicationsAt each update
Firmware updatesCheck and update firmwareAt each update

Warranty terms are set by the manual and your purchase contract. Disassembly, modification, or repair without written authorization voids the warranty.

Safety during use​

  1. Always stay within the rated payload; never overload the robot.
  2. Use end effectors only for their intended purpose.
  3. Operate on flat floors; slopes must not exceed 10°.
  4. Do not push, pull, bump, or obstruct the robot while it is moving.
  5. Only qualified personnel may change motion control parameters or disable active safety functions.
  6. On abnormal motion, collision risk, or any emergency, press the E-stop immediately and cut motion power.
  7. Keep a safe distance during operation; stay out of the reach of the arms, wheels, and other moving parts.
  8. Keep hands, feet, and other body parts away from joints, folding mechanisms, wheels, and other pinch or crush points.
  9. During autonomous navigation, teleoperation, or automatic tasks, make sure people nearby know the robot is running and stay out of its path.

General safety rules​

  • Area safety: confirm no people or obstacles are in the work area before operating.
  • Low-speed testing: test new programs and parameter changes at low speed first.
  • Emergency stop: in any emergency, use the red physical E-stop immediately.
  • Parameter backup: back up system parameters regularly.
  • Training: operators must be trained in the procedures and safety rules.
  • E-stop state: confirm the E-stop is released before debugging; while pressed, the robot ignores motion commands.
  • Drag teaching: check the surroundings before entering drag mode and keep fingers clear.
  • Electrical safety: do not plug or unplug controller cables while powered.

Technical support​

Contact the Gento Robotics technical team at support@gentorobotics.ai.